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Services

The staff is at your disposal for any request.

RECEPTION 24/7

CHECK IN: after 14.00

EARLY CHECK IN: on request at costs.

CHECK OUT: before 11.00 – late check-out on request at costs. Breakfast is always included and is served from 07.00 am to 09.30 am.

Breakfast

For breakfast we provide: fruit salad, assorted croissants, white or wholemeal toast, assorted sandwiches, high quality jam, organic honey rusk, biscuits, rice crackers, pancakes with maple syrup, yogurt, different types of cornflakes and cold cuts, homemade cakes, eggs, etc. You can also choose between hot chocolate, milk, espresso, cappuccino and different flavors of tea, fruit juices (ace, orange, pineapple). On request gluten free products and soy milk or lactose free milk is available. With favorable weather conditions, breakfast can be eaten in the garden. It is also possible to request room service at costs.

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Common Areas

In the lounge and bar you will find the ideal atmosphere to relax after a day out and about in Florence. On sunny days you can enjoy our garden, where smoking is allowed.

The rest hotel is completely smoke-free.

WIFI

The wi-fi service is present.

Animal

We are happy to welcome your small pets in the hotel rooms during your stay, at no additional costs. (Due to possible allergies from other guests, your four-legged friend cannot be admitted to the breakfast room). Follow our four-legged guests on Instagram #donatellolovespets

PARKING AREA

Guests arriving by car can take advantage of a private parking area near the hotel, at € 30.00 / night

PUBLIC TRANSPORT

In Piazza Indipendenza, where our hotel is located, you will find the ATAF stops of the most important city bus lines, for example the line 12 that connects the square with Piazzale Michelangelo. The tramway to Florence airport, the University Hospital of Careggi and Villa Costanza (Scandicci), leaves from the Santa Maria Novella station.

SHUTTLE SERVICE

It is possible to book a shuttle service to the airport at costs.

CHILDREN

On request it is possible to reserve a cot or additional beds for € 30.00 / day.

CITY TAX

The Municipality of Florence requires a tourist tax of € 4.50 / day per person – free for children up to 12 years. The tax is not included in the room rate – payment has to be made in cash at Check-In.